©2019 by Ungra8tful.

FAQs

What is the return policy?

All items purchased from ungra8tful.com are eligible for return within 60 days of the purchase date. Customers are responsible for return shipping fees. Payment will be returned in the original form of payment. To initiate a return please email liesl@ungra8tful.com

Why does it take 12 business days for my items to ship?

We are a small operation. We don't yet have the funds to sew full size sets of each design ahead of time. Instead we wait for you to choose exactly what you want and then we cut and sew! There are some occasions where we will be able to ship sooner than 12 business days. Please contact us if you have any questions or concerns!

Who do you ship with?

We are currently shipping through USPS priority flat rate mail. If this is not a good shipping method for you please contact us and we will be happy to work it out!

Do you ship International?

We only currently ship internationally to Canada, to do this please shoot us a message and we will set it up. We look forward to shipping to more countries in the future and are working on it! :D

What is your size guide?

Please see below. Our fit is true to size. We fit on real plus size people so that means we account for thighs, belly, boobs and arms ect! If you need a larger size not listed on the size chart please contact us and we will make it happen! 

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